Privacy Policy

The data TuringDock holds about your business falls into four buckets:

• Account information: name, email, company name, role. Collected when you sign up.
• Operational data you enter: inventory, BOMs, supplier records, purchase orders, production orders, schedules, FX preferences. This is what makes the product useful to you; we hold it so the product can show it back.
• Payment metadata: when you initiate an international supplier payment, we record the PO reference, the amount, the parties, and the resulting transfer ID. We do not hold the underlying funds.
• Product usage: which features you use, error logs, performance traces. Used to keep the product working and to prioritize what to build next.

• We do not collect or store payment-method details (cards, bank credentials). Those are handled by regulated processors.
• We do not run third-party advertising trackers or analytics that sell your behavior to other parties.
• We do not use your manufacturing data to train external AI models.

TuringDock runs on a small set of vetted service providers for authentication, AI, payment routing, messaging, and hosting. Each operates under contract, receives only the data it needs to perform its function, and is bound to use that data solely to provide its service to us.

We do not sell your data, and we do not share it for advertising. If you need our current list of service providers for a security or compliance review, email hello@turingdock.com and we will provide it under NDA.

Your data is stored in managed PostgreSQL databases in North American regions. Backups are encrypted at rest. We do not transfer your data outside North America without your written instruction.

You can export everything we hold about your business to CSV at any time using the built-in export. You can request deletion of all data associated with your account by emailing hello@turingdock.com; we will action the deletion within 30 days, except for records we are required by Canadian law to retain (for example, payment records subject to financial-reporting regulations).

Under BC's Personal Information Protection Act (PIPA) and Canada's PIPEDA, you have the right to access the personal information we hold about you, to correct it, and to withdraw consent. Email hello@turingdock.com to exercise any of these.

TuringDock is a business product. We do not knowingly collect data from anyone under 18.

We will post any material changes here and email registered users at least 14 days before they take effect.

Privacy questions: hello@turingdock.com.