Privacy Policy

1. Introduction

At Turing Dock Robotics (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email, phone number, address)
• Organization or care facility details
• Professional role and credentials
• Communication preferences
• Information provided in contact forms or pilot program applications

2.2 Usage Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Pages visited and time spent on our site
• Referring website information
• Device information and operating system

2.3 Kari System Data

For pilot program participants, Kari may collect operational data to improve service quality:

• Task completion logs and interaction records
• Environmental sensor data (anonymized)
• System performance and maintenance data
• User preference settings

Important: Kari does not record private conversations or store personal health information without explicit consent and proper security measures.

3. How We Use Your Information

We use the collected information for:

• Responding to inquiries and providing customer support
• Evaluating pilot program applications
• Improving our website and services
• Sending relevant updates about our products and services
• Complying with legal obligations
• Ensuring the safety and effectiveness of our robotic systems

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these limited circumstances:

• Service Providers: With trusted third-party vendors who assist in our operations
• Legal Requirements: When required by law or to protect our rights
• Safety: To prevent harm to individuals or property
• Business Transfers: In connection with mergers or acquisitions

5. Data Security

We implement robust security measures to protect your information:

• Encryption of data in transit and at rest
• Access controls and authentication systems
• Regular security audits and updates
• Staff training on privacy and security practices
• Compliance with Canadian privacy laws and healthcare regulations

6. Healthcare Data Protection

For healthcare-related services, we adhere to strict standards:

• Compliance with Personal Health Information Protection Act (PHIPA) where applicable
• De-identification of health-related data when possible
• Secure storage with healthcare-grade encryption
• Limited access on a need-to-know basis
• Regular deletion of unnecessary personal data

7. Your Privacy Rights

Under Canadian privacy laws, you have the right to:

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a transferable format
• Withdrawal: Withdraw consent for data processing
• Complaint: File a complaint with privacy authorities

8. Cookies and Tracking

Our website uses cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Improve user experience and site functionality

You can manage cookie preferences through your browser settings.

9. International Data Transfers

Your information is primarily stored and processed in Canada. If we transfer data internationally, we ensure appropriate safeguards are in place.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13 without parental consent.

11. Retention Period

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Data retention periods vary based on the type of information and our relationship with you.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website and updating the “last updated” date.

13. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

14. Contact Information

If you have questions about this Privacy Policy or want to exercise your privacy rights, contact us: