- What can Alan do in Discord?
- The same eleven tools as the in-product AI: log cycle counts, mark production tasks complete, query stock, ask what's on an operator's plate, draft customer-order schedules, summarize reports, forecast demand. Slash-commands + plain-language messages both work. DMs and @-mentions in channels both work.
- How do I install Alan to my Discord server?
- Sign in to TuringDock as a workspace admin, open Settings → Integrations, click Add to Discord. You'll be redirected to Discord to pick a server and authorize Alan; takes about 10 seconds. Alan is then DM-able from any channel where the server members include your TuringDock workspace members.
- Can I have both Slack and Discord connected?
- Yes. Some teams have ops in Discord and customer success in Slack, or are mid-migration between the two. Alan responds in whichever surface the message came from; never cross-posts. No notification spam.
- Do operators need a TuringDock account to DM Alan?
- Yes. Alan only responds to Discord users who are linked to a TuringDock workspace member, same as Slack. First message from an unlinked Discord user prompts a one-tap link flow. This is the safety boundary that prevents an unrelated Discord member from triggering shop-floor actions.
- What Discord permissions does Alan need?
- View Channels, Send Messages, Send Messages in Threads, Read Message History, Use Application Commands, Add Reactions. That's the bare minimum to function. Alan does not request administrative permissions, role management, or moderation tools.
- Does Alan train on our Discord messages?
- No. Alan uses Anthropic's Claude API in standard inference mode; per Anthropic's API policy, your data isn't used to train models. Alan reads your Discord messages only when you DM or @-mention it, only the messages directly addressed to it, and only to answer your request. Server messages where Alan isn't addressed are not read or stored.
- Is Alan in Discord live?
- In private preview as of May 2026. To join the first cohort using Alan in Discord, reach out at hello@turingdock.com or install from Settings → Integrations once your workspace is enrolled.